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MAR 1st 1999 Resume of: STEPHEN M. WEISS 1119 Cooper St. Deptford, NJ. 08096 [email protected] (773)761-2183 (312)425-0295 | Hardware | Software | Languages | Operating Systems | Experience | |
Back to Top | HARDWARE: IBM (& COMPATIBLE) PC, Connectix QuickCam, SCSI periperals, Installing and configuring and using; CD-ROM, Hard drive, ZIP Drive, Sound Card, Ports, Graphics Cards, Monitor, Scanner, CD-R. |
Back to Top | SOFTWARE: INTERNET - MS-FRONTPAGE, HOTDOG PRO, NETSCAPE COLLABORATOR, INTERNET EXPLORER(all versions), SYMANTEC Visual Page, Outlook Express, MS Exchange, WS_FTP, MACROMEDIA Dreamweaver, EUDORA PRO, TRUMPET WINSOCK, FREE AGENT, REALAUDIO, RealPublisher, RealPlayer, CUTEFTP, MIRC, SpyCam, QuickCam, CU SeeMee OFFICE SUITES - COREL WORDPERFECT SUITE 7.0, MICROSOFT Office(all versions), MSWORKS, SYMANTEC Q &A GRAPHICS - ADOBE PhotoShop 4 & 5, EyeCandy plugins, COREL Draw, JASC PaintShop Pro 5, Powerpoint, Fractal Painter, MACROMEDIA Fireworks, Director, Shockwave, HARVARD GRAPHICS, HIJAAK PRO, MATISSE, MICROSOFT Image Composer, Astound!, Cool 3d, ADOBE premiere, MICROSOFT Photodraw 2000 UTILITIES - NORTON; Utilities & Antivirus. MCAFEE VirusScan, UNINSTALL, DOCUFIND, MSMAIL, WINZIP, PKUNZIP, DAYTIMER ORGANIZER, WINFAXPRO (all versions), QUICKVIEW PRO, Ghost 4, ADOBE Acrobat, SYMANTEC; ACT! & PC Anywhere |
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OPERATING SYSTEM: WINDOWS 3.X, 95, 98, NT 3.51 & 4.0, DOS 6.22 | |
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EXPERIENCE: Heitman Financial (Contracted through New Boston Systems) Helpdesk - Level 2 4/97 - present · Deskside and phone support of local users(200+) · Phone support for remote users (200+) · Rollout/Integration of WIN95 & NT 4.O · Rollout/Integration of All supported software · I.S.Dept. AntiVirus Specialist · MSOffice, MSOffice95 support · Microsoft Internet Explorer · Netscape World Weiss Web - http://www.worldweissweb.com (founder / owner of company) · HTML · FrontPage Extensions · FTP · Unix (setting permissions on files, uploading) · Graphics, using PSP5, PhotoShop4, MS Image Composer · Animated Gifs · Entry Level Macromedia Flash & Director KRAFT FOODS (Contracted through Kelly Services) 6/96 - 4/97 Computer support / HelpDesk · Provided software / hardware support. · Installed software and helped users install software. · Created \ Maintained LAN accounts. · Configured LAN account startup files · Connected users to network printers / drives. · Maintained permissions for network drives. · Created technical instructions for software. · Tracked and graphed statistical information. · Created organized system for laptop pool. · Maintained laptop pool. · Imaged and configured laptop computers. · Created / Maintained EMAIL accounts. · Delegated users problems when necessary. AMERICAN HOSPITAL ASSOCIATION (contracted through Kelly Services) 4/96 - 5/96 Marketing Support · Contacted doctors and upper level hospital staff for a seminar. · Developed marketing script. · Developed tracking data for marketing use SEARS, ROEBUCK & CO. 9/95 - 4/96 Office Support / Mailroom supervisor · Prepared the stock list everyday. · Data entry - entered participants stock and personal data for daily processing for refunds / transfers / close-outs. · Gathered information from microfiche and filed applications for refunds / transfers / close-outs. · Alphabetized and filed all participants forms and letters. · Calculated Sears and Allstate daily stock figures · Collected and distributed all mail. · Weighed, stamped, and delivered all mail to post office. · Sole operator of Pitney Bowes Mail sorter / stamper · Performed all mass reprographics jobs. SEARS, ROEBUCK & CO. (Contracted through Kelly Services) 8/94 - 9/95 Office Support / Mailroom supervisor See above, hired permanent 9/95 ARTHUR ANDERSEN (Chicago) (Contracted through Kelly Services) 5/94 - 8/94 Overseas shipping clerk Separated, packaged, routed all overseas reports. Used DHL & UPS Software to calculate shipping charges. ARTHUR ANDERSEN (Arizona) (Contracted through Kelly Services) 4/93 - 4/94 Imaging Technician / Data Entry Operator · Scanned all documents to optical disk. · Maintained scanning unit. · Used OCR software to edit documents entered into Paradox · (data entry) Coded documents entered into database. |