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Return to Main Page RELOCATING TO NEW JERSEY MAR 1st 1999

Resume of: STEPHEN M. WEISS

1119 Cooper St. Deptford, NJ. 08096

[email protected] (773)761-2183 (312)425-0295

| Hardware | Software | Languages | Operating Systems | Experience |

Back to Top HARDWARE:

IBM (& COMPATIBLE) PC, Connectix QuickCam, SCSI

periperals, Installing and configuring and using; CD-ROM, Hard

drive, ZIP Drive, Sound Card, Ports, Graphics Cards, Monitor,

Scanner, CD-R.

Back to Top SOFTWARE:

INTERNET - MS-FRONTPAGE, HOTDOG PRO, NETSCAPE

COLLABORATOR, INTERNET EXPLORER(all versions), SYMANTEC

Visual Page, Outlook Express, MS Exchange, WS_FTP,

MACROMEDIA Dreamweaver, EUDORA PRO, TRUMPET WINSOCK,

FREE AGENT, REALAUDIO, RealPublisher, RealPlayer, CUTEFTP,

MIRC, SpyCam, QuickCam, CU SeeMee

OFFICE SUITES - COREL WORDPERFECT SUITE 7.0,

MICROSOFT Office(all versions), MSWORKS, SYMANTEC Q &A

GRAPHICS - ADOBE PhotoShop 4 & 5, EyeCandy plugins, COREL

Draw, JASC PaintShop Pro 5, Powerpoint, Fractal Painter,

MACROMEDIA Fireworks, Director, Shockwave, HARVARD

GRAPHICS, HIJAAK PRO, MATISSE, MICROSOFT Image Composer,

Astound!, Cool 3d, ADOBE premiere, MICROSOFT Photodraw 2000

UTILITIES - NORTON; Utilities & Antivirus. MCAFEE VirusScan,

UNINSTALL, DOCUFIND, MSMAIL, WINZIP, PKUNZIP, DAYTIMER

ORGANIZER, WINFAXPRO (all versions), QUICKVIEW PRO, Ghost 4,

ADOBE Acrobat, SYMANTEC; ACT! & PC Anywhere

Back to Top LANGUAGES: HTML
  OPERATING SYSTEM: WINDOWS 3.X, 95, 98, NT 3.51 & 4.0, DOS 6.22
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EXPERIENCE:

Heitman Financial (Contracted through New Boston Systems)

Helpdesk - Level 2 4/97 - present

· Deskside and phone support of local users(200+)

· Phone support for remote users (200+)

· Rollout/Integration of WIN95 & NT 4.O

· Rollout/Integration of All supported software

· I.S.Dept. AntiVirus Specialist

· MSOffice, MSOffice95 support

· Microsoft Internet Explorer

· Netscape

World Weiss Web - http://www.worldweissweb.com (founder / owner of

company)

· HTML

· FrontPage Extensions

· FTP

· Unix (setting permissions on files, uploading)

· Graphics, using PSP5, PhotoShop4, MS Image Composer

· Animated Gifs

· Entry Level Macromedia Flash & Director

KRAFT FOODS (Contracted through Kelly Services)

6/96 - 4/97 Computer support / HelpDesk

· Provided software / hardware support.

· Installed software and helped users install software.

· Created \ Maintained LAN accounts.

· Configured LAN account startup files

· Connected users to network printers / drives.

· Maintained permissions for network drives.

· Created technical instructions for software.

· Tracked and graphed statistical information.

· Created organized system for laptop pool.

· Maintained laptop pool.

· Imaged and configured laptop computers.

· Created / Maintained EMAIL accounts.

· Delegated user’s problems when necessary.

AMERICAN HOSPITAL ASSOCIATION (contracted through Kelly Services)

4/96 - 5/96 Marketing Support

· Contacted doctors and upper level hospital staff for a seminar.

· Developed marketing script.

· Developed tracking data for marketing use

SEARS, ROEBUCK & CO.

9/95 - 4/96 Office Support / Mailroom supervisor

· Prepared the stock list everyday.

· Data entry - entered participant’s stock and personal data for

daily processing for refunds / transfers / close-outs.

· Gathered information from microfiche and filed applications

for refunds / transfers / close-outs.

· Alphabetized and filed all participant’s forms and letters.

· Calculated Sears and Allstate daily stock figures

· Collected and distributed all mail.

· Weighed, stamped, and delivered all mail to post office.

· Sole operator of Pitney Bowes Mail sorter / stamper

· Performed all mass reprographics jobs.

SEARS, ROEBUCK & CO.

(Contracted through Kelly Services)

8/94 - 9/95 Office Support / Mailroom supervisor

See above, hired permanent 9/95

ARTHUR ANDERSEN (Chicago)

(Contracted through Kelly Services)

5/94 - 8/94 Overseas shipping clerk

Separated, packaged, routed all overseas reports.

Used DHL & UPS Software to calculate shipping charges.

ARTHUR ANDERSEN (Arizona)

(Contracted through Kelly Services)

4/93 - 4/94 Imaging Technician / Data Entry Operator

· Scanned all documents to optical disk.

· Maintained scanning unit.

· Used OCR software to edit documents entered into Paradox

· (data entry) Coded documents entered into database.